What is knowledge management is a frequently asked question by many people. This should no longer be a bother because in this article, all the details pertaining knowledge management will be highlighted. Knowledge management can be dated back to the year 1990 when it rose. On a general understanding, many people have viewed it as the organizational skills involved in organizing information and knowledge.
However, the deeper meaning of knowledge management is the process of gathering, distributing and effective utilization of the information, skills and concepts. Many scholars and authors have come up with the different meanings of this great term.
What is knowledge management; details
Knowledge management can be abbreviated as KM. Back in 1998, Gartner Group came up with a clear definition of KM and they defined it as a discipline that promotes an integrated approach to identifying, capturing, evaluating and sharing all information, especially organizational knowledge. In order to enable the above, KM makes use of the concepts of Library Science & Pedagogy and latest trend in Information Technology. In attempting to answer the question what is knowledge management, focus will be turned on what the concepts consist of. Knowledge management covers content managements which involves making data and information available to the organization through the use of content management systems.
As stated earlier, KM utilizes the latest trends in Information Technology and a good example is the use of the Lessons Learned Databases. These databases are used in capturing and making knowledge accessible that would not have been possible in a fixed medium. On the other hand, there is Expertise Location. This form involves interacting with the experts in order to get knowledge. However, this poses some difficulty and this has necessitated the use of the Expertise Location. This system is used to locate and identify the experts that have started organizations which offer knowledge in the particular area.
Different definitions of knowledge management
Davenport & Prusak have come up with a broad definition of knowledge management. It states that “KM is managing the corporation’s knowledge through a systematic and organizationally specified process for acquiring, organizing, sustaining, applying, sharing and renewing both the tacit and explicit knowledge of employees to enhance organizational performance and create value.” Another author has come out to oppose the above definition, and he states that knowledge management is more than the exploitation and management of existing knowledge assets. Instead, he states that KM also encompasses the initiatives involved in the creation and acquisition of new knowledge.
Conclusion on the definitions of KM
However, the idea of creation of new knowledge has been a point of controversy among many authors and scholars. Others are in support, while others are against it. Wellman (2009) argues that knowledge management refers to the lessons learned as well as the techniques employed in the management of what is already known.
In conclusion, KM can be regarded as the process of mining data and pushing it forward to the users in the form of information. Knowledge management systems have been adopted in the organizational structure as they enable the managers to organize and locate relevant contents needed in addressing certain projects and tasks.